Sad to say, the annual strategic planning retreat is characterized by many bankers as a “boondoggle”. But with a little homework, it can be a worthwhile event. After facilitating these events for more than 10 years, here are my best practice tips. [Read more]
Just as we have witnessed a slow deterioration of road and bridge systems resulting from insufficient capital expenditure, banks have seen their technical infrastructures weaken to the point of near collapse because they have failed to make the investments necessary to prevent these infrastructures from becoming unreliable and obsolete. [Read more]