The goal of a service level agreement is to motivate the vendor to comply with agreed upon-service levels. The challenge is to negotiate penalties that are severe enough to concern the vendor. [Read more]
Protecting the public from terrorism and other hazards should be a top priority, and I’m sure the intent of tighter compliance was not to put banks out of business by overloading them with hundreds of emails and thousands of pages of manuals to review. The concern I hear in banks is that the extra compliance is not producing any meaningful results. [Read more]
Here at GonzoLabs, we are big proponents of current, live, up and running deployments - whatever the technology may be. There has been a lot of buzz floating around the biometrics space lately, and I think a reality check is in order. [Read more]