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Author: Steve Williams

Jan
09
2009

The End of Sales Culture B.S.

As bankers plant the seeds of renewal in 2009, I’m hopeful we’ll grab the snow shovel and throw the dung our industry has built around the dogma of “sales culture” in the dumpster and get real about creating value for customers.[Read more]

Steve Williams
Nov
03
2008

Dear Barney, Ben and Hank

Boys, I’m hoping in all your high-profile C-SPAN hearings and hob knobbing with these new financial “celebrities” you remember that it’s the grass roots of our country that has and always will have the power to bring us out of bad times. [Read more]

Steve Williams
Aug
29
2008

Community Banks: The Next Generation

It wasn’t fun hearing FDIC Director Sheila Bair report this week on the state of the banking industry. Going forward, only those community banks drafting a new playbook during today’s Dark Ages will have a shot at attending the next gen community banking conferences a decade from now. [Read more]

Steve Williams
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