Q2 2008 will be remembered as a time when the banking industry’s tenuous optimism about a light recession and mild credit issues turned into the worst environment in 30 years. [Read more]
We now join the first psychiatric session of Wally Thornburger, a branch manager at the Wrongway National Bank, who was recently promoted to branch manager after his boss went on an unplanned “sabbatical.” Taking advantage of a new workplace benefit at Wrongway Bank, Wally is hopeful about the first meeting with his psychiatrist, “Sig”. [Read more]
Diggers are a rare breed, hard to find and retain, but there’s bound to be several kicking up dirt somewhere in your bank. It's time to enlist them more actively in the hunt for efficiency and innovation. [Read more]