Our industry is obsessed with "relationship banking." Well, I have a confession to make: I am an un-bundler. At this moment, I have "relationships" with 14 financial service providers. And I share with everyone around me a common indifference to the notion of a "total financial solutions provider." From an industry standpoint, this concerns me because banks are pinning the industry's future on the expected success of relationship banking. [Read more]
The slow pace of technical innovation in the banking industry has caused a classic "blame game" between bankers and vendors. To put it bluntly, banks think vendors are liars and vendors think banks are stupid. How do we break this stalemate? [Read more]
It recently occurred to me that our industry does not have an official drinking song. After a successful merger, system conversion or some other hairy project, we need a hymn to belt out while sloshing the beer. Here's the first draft for your review. [Read more]