The slow pace of technical innovation in the banking industry has caused a classic "blame game" between bankers and vendors. To put it bluntly, banks think vendors are liars and vendors think banks are stupid. How do we break this stalemate? [Read more]
It recently occurred to me that our industry does not have an official drinking song. After a successful merger, system conversion or some other hairy project, we need a hymn to belt out while sloshing the beer. Here's the first draft for your review. [Read more]
Sad to say, the annual strategic planning retreat is characterized by many bankers as a “boondoggle”. But with a little homework, it can be a worthwhile event. After facilitating these events for more than 10 years, here are my best practice tips. [Read more]