Across the country, most banks are halfheartedly doing mortgages, eking out a minimal profit and wondering whether to stay in or bolt. But fear not, Gonzo readers. Banks can stay in the mortgage business -- if they begin to manage it with more discipline. Because it’s budgeting time, I'd like to offer some free advice on how to make money in the mortgage business. [Read more]
In politics, very few qualified individuals are willing to subject themselves to the "mud" that is constantly thrown at elected officials. And for much the same reason, fewer and fewer bankers are gutsy enough to initiate and lead projects. [Read more]
In July 1990, management guru Michael Hammer sent an urgent message to corporate America: "Don't automate, obliterate!" This message sparked what became known as the reengineering revolution. More than a decade later, reengineering has petered out, but out in the trenches, banks appear ready to take another hard look at their processes and learn from the past. [Read more]