Capital One and HSBC apparently want to take a 10-foot crowbar and separate debit transactions from customers' checking accounts. And they have a pretty good proposition. [Read more]
The big message heard at the recent BAI Retail Delivery Conference & Expo was this: figure out your retail delivery model, stick to your model, train your model, pay for execution of your model, and keep working your model. [Read more]
Once in a while you get an opportunity to make a technology investment where the payoff is pretty obvious and straightforward. If you spend the money on the investment, some other cost will go away. Any of these types of capture may be such an opportunity in 2007. [Read more]