Like all good recipes, institutions needs to tweak their individual 'recipes' to deliver the benchmarks and metrics that work for them.[Read more]
There is no single big win that can change performance. Improvement requires the focused combination of enterprise design, standards, process revision, technology and measurable/enforceable success metrics. The whole area of ECM is ripe for success. [Read more]
It's time for businesses to groom new professionals that understand the management, utilization and application of information and social assets.[Read more]