With flat to shrinking loan demand, regulatory assaults on non-interest income and declining mortgage banking volumes, running a bank feels a bit like flying a balloon with a leak in it.[Read more]
Some of the best organizations we see aren’t performing exceptionally because they are comparing their processes to others – it’s because they focus on doing their internal processes the best way THEY can.[Read more]
We hold most of our lines of business accountable for justifying staff and staff adds. Scrutiny at the management level is just as valid and important a focus.[Read more]