An enterprise content and records management strategy with well defined goals and objectives should be the first step in your organization's efforts to eliminate paper.[Read more]
Much of what I say here may seem boring, confusing, crazy and/or stupid, but the reality is, these are real-life examples from contracts that cross my desk every day.[Read more]
Is it time to change the structure of how we manage channels? Is it time for a senior executive to be the channel manager? [Read more]