There are functions that banks will always prefer to keep in house, but the number and scope of outsourcing options grow larger daily.[Read more]
Communication and transparency among the I.T. department and the business units and support group aren't easy, but the benefits more than outweigh the effort.[Read more]
In the midst of chaos, we saw gutsy bankers working the credits, managing expenses, caring for customers and showing a lot of determination to get to the other side of this crisis lean, mean, and ready for long-term success.[Read more]