It is complexity that has imperiled projects. Perhaps future technology will help manage the interaction of the pieces, but for today, we will have to live with the fact that these wonderful tools can be a real pain to get right. [Read more]
End users – whether tellers, back office administrators, I.T. employees, private bankers or branch managers – are the ones who should be driving change and increased functionality. If only the vendors would listen. [Read more]
In November 2004, The Wall Street Journal bestowed its “2004 Technology Innovation Awards.” How many went to the financial services industry? Nada, zilch, bupkus, zero! [Read more]