Customer relationship management has become the banking industry’s big family vacation. Nobody can agree on where to go, the frustrating topic is habitually postponed, and, in the end, nobody goes anywhere.[Read more]
The GonzoBanker awards of 2017, including the GonzoBanker of the year, Technology award, Vendor award and the 2017 playlist.[Read more]
Technology departments at many banks are run like fiefdoms, where one small group makes spending decisions for the entire department.[Read more]