I am all for improving the customer’s banking experience with Web 2.0 technologies; however, I strongly believe we must first enhance our employee’s work life experience. The more collaborative, engaged and empowered our employees are, the more satisfied our customers will be. [Read more]
With continued pressure on bank margins, CIOs are scrambling for innovative ways to reduce technology expenses....[Read more]
Are we ready to learn a thing or two from the 20-somethings about this new round of personal financial management tools? [Read more]