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Tag: customer relationship management

Apr
25
2024

The Holy Quest for CRM in Anytown, USA

Once upon a time, First Southern Farmers, Merchants & Community Bank & Trust (or FSFMCBT, for...[Read more]

Elizabeth Gujral
Apr
06
2018

CRM Family Vacation

Customer relationship management has become the banking industry’s big family vacation. Nobody can agree on where to go, the frustrating topic is habitually postponed, and, in the end, nobody goes anywhere.[Read more]

Ryan Myers
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